Compliance Monitoring Specialist

About the Team

We are looking for a Compliance Monitoring Specialist to join our Compliance team. In this role, you will play a key part in ensuring that the activities of Tied Agents fully comply with the Company’s internal policies and international regulatory standards. You will be responsible for monitoring communications, identifying potential breaches, and supporting business processes in the area of AML and Compliance.

Responsibilities

• Carrying out special assignments and projects from the Head of Compliance Department, including the development, implementation, annual review and update of the Company’s policies and procedures;
• Monthly monitoring of random telephone conversations of Tied Agents with clients, as well as monitoring of emails and tickets between employees and clients to detect potential breaches;
• Preparing monthly memos summarizing the results of communication monitoring for Tied Agents;
• Providing advice and assistance to the Customer Support Department of Tied Agents on AML and Compliance matters;
• Preparing monthly and annual reports for the Head of Compliance on own activities, identified issues and actions taken;
• Cooperating with the IT team to ensure technical accuracy and adequacy of data;
• Setting up and coordinating technical tasks related to Compliance monitoring;
• Reviewing previous monitoring reports to identify recurring issues and interacting with Tied Agents’ employees to resolve them;
• Performing other ad-hoc tasks as required.